Refund Policy

Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not fully happy, we’re here to help.

Returns

  • We accept returns within 14 days of delivery.

  • To be eligible, the item must be unused, in the same condition you received it, and in the original packaging.

  • Certain items (such as customized or final-sale products) are non-returnable.

Refunds

  • Once your return is received and inspected, we will notify you by email.

  • If approved, your refund will be processed back to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable.

Exchanges

  • If you need to exchange an item for a different size, color, or product, please contact us at store@racelineequestrian.com before sending it back.

Shipping for Returns

  • Customers are responsible for return shipping costs (unless the product arrived damaged or incorrect).

  • We recommend using a trackable shipping service to ensure your return reaches us.

Contact Us

If you have any questions about returns or refunds, feel free to reach us at store@racelineequestrian.com.